Shipping policy

Delivery Times

Ordering for a Specific Date or Event

When ordering for a special day, whether it's for a birthday, concert or holiday. Please ensure that you leave plenty of time for us to get the goods to you. We ask that you allow a full 5 working days for us to ship your order and then add on the maximum shipping time to your destination to give your order the best chance of reaching you in time - refer to grid further down this page for information on shipping times.

Delivery Pricing

All delivery prices are calculated based on the weight of your order, and all of our delivery services are based on a tracked-to-your-door service. Heavier items such as framed art canvas prints will cost more than lighter items such as t shirt or mugs.

When Will Your Order Leave?

As each order is customised/made exactly to your needs, it will typically take 2-4 business days for it to be dispatched from our warehouse, but at busy times this can be longer.

Shipping Methods

USA Delivery

This is a **signed-for service. Delivery in no more than 2-5 working days from date of dispatch. Scanned throughout delivery - track your parcel’s progress online.

UK Delivery

This is a **signed-for service. Delivery in no more than 2-4 working days from date of dispatch. Scanned throughout delivery - track your parcel’s progress online.

UK Express (Next Day) Delivery

Delivery will take 1-2 business days to arrive with you from date of dispatch - 1 day for all standard mainland addresses, and an extra day if you live off-shore or at a remote location.

Business days means Monday to Friday. For example, if your order is shipped on a Friday, it will arrive the following Monday.

This is a **signed for service - your parcel will be scanned throughout its journey and we will send you a link to track it.

European Union Delivery

Orders shipped to the USA and EU countries are sent Delivered Duty Paid (DDP). This means applicable sales tax, import VAT, duty and customs processing charges are included in the shipping price shown at checkout, so you should not be asked to pay additional import charges when your order is delivered.

Canada and Rest of World Delivery

We have not charged Sales Tax and Import Duty on shipments to Canada and the Rest of the World. You are liable to pay the fees for the destination country. Please ensure that you fully understand and comply with Sales Tax and Import Duty laws for the destination country.

Delivery Refusal

Please note that we do not refund orders returned to our warehouse due to refusal to pay Sales Tax and Duty. Many such parcels will not be returned to our warehouse due to the prohibitive cost of repatriation to the UK, and the goods will be destroyed by the importing country. Print Clever will not be liable for losses of this kind.

If you have any further questions please contact our Customer Success Team