FAQ

How does my purchase help with marine conservation?

 

Sea Shepherd is an international non-profit organization, and our work is only possible because of generous donations and through the sale of our official merchandise. 

 

Our eStore gives us the opportunity to raise vital funds for our marine conservation campaigns across the Americas. Every purchase you make helps us maintain our fleet of ships, equip our crew, and continue the fight for the ocean. Thank you for helping us protect marine wildlife worldwide!

 

What are your products made from?

 

We are committed to sustainability, with most of our products having a GOTS or Fairtrade certifications. For our clothing, we source 100% organic cotton for natural-fiber, plastic-free apparel. This also helps keep plastic out of the ocean as every laundry load of synthetic clothing releases millions of plastic microfibers into the ocean. 

 

For our other items, we source recycled materials and screen all of our suppliers for a responsible supply chain, sustainable product, sustainable operations, and community involvement. 

 

Sea Shepherd has high standards in terms of our Corporate Social Responsibility (CSR) and eco-friendly sourcing.

 

How can I return an item?

 

If you would like to return an item, please fill out the returns slip included in your order and send to: 

 

4045 Perimeter W Drive Suite #700 Charlotte, NC 28214

 

Please also email us at store@seashepherd.org to let us know which item(s) you are returning. Once we have received your package, we will refund you the full amount for the item(s).

 

Do you have a size chart?

 

Our clothes are available in men’s, women’s and children’s fit in a variety of sizes. Please refer to the specific product page to see the sizes we have in stock.

 

 

Can you change your shipping costs?

 

Our goal is to reduce our global footprint, and so we encourage everyone to choose the Sea Shepherd merchandise store closest to you if possible. That’s why our shipping costs outside of the US are higher. 

 

We carefully source our shipping providers to ensure their sustainability and we maintain regular checks to try and reduce costs where possible. 

 

Will I get taxed for an out of country shipment?

 

We use Zonos which helps us simplify international orders. It is a tax collector fee for out-of-country shipments so whenever we get an order outside of the USA, Zonos charges the fee associated with the country. This way, we don’t pay down the line so more money can go to our marine conservation campaigns.