FAQ

Do you have a size guide?

You will find specific size guides on the product pages. 

What payment methods are accepted?

We currently accept payments made through Visa, MasterCard, American Express and PayPal.

Do we ship internationally?

Yes. We offer worldwide shipping. For more information on international orders click here. For international shipping rates click here.

How long does is take for my parcel to arrive?

We ship all items in 2 business days. Pick and pack takes place from Monday to Friday during normal business hours (ET). For more details on transportation time please click here. International orders may take some time to arrive due to custom procedures.

Do we issue refunds? What is our return policy?

Yes. Within 30 days of receipt you may return most items purchased in our store for a full product refund. Please note SALE items cannot be refunded.

Refunds will be made via your original payment method. Shipping fees are non-refundable unless the product was damaged or the wrong product was sent to you. We will also pay the return shipping if the error was ours. For more details on returns and exchanges please click here.

Can my purchase be written off as a donation on my taxes?

No. E-store purchases are not tax-deductible.