FAQ

Do you have a size guide?

You will find specific size guides on the product pages. For a general size guide click here.

What payment methods are accepted?

We currently accept payments made through Visa, MasterCard, American Express and PayPal.

Do we ship internationally?

Yes. Shipping is available for select countries worldwide. For a list of regions we ship to and their rates please click here.

How long does is take for my parcel to arrive?

We ship all items in 2 business days. Pick and pack takes place from Monday to Friday during normal business hours (EST). For more details on transportation time please click here. International orders may take some time to arrive because of custom procedures.

Do we issue refunds? What is our return policy?

Yes. Within 30 days of receipt you may return most items purchased in our store for a full product refund. Refunds will be made via your original payment method. Please note S&H is non-refundable unless the product was damaged or the wrong product was sent to you. We will also pay the return shipping if the error was ours. For more details on returns and exchanges please click here.

Can my purchase be written off as a donation on my taxes?

No. E-store purchases are not tax-deductible.